Found your contacts cheaper somewhere else? 1-800 Contacts will beat it.
1-800 Contacts has a best-price guarantee. Find your exact contacts cheaper at any U.S. retailer, and they’ll match it. Not just match — beat it.
This is a real policy with real rules. Here’s what qualifies, how to use it, and why it’s worth knowing about even if you never end up needing it.
How the Price Match Works
Start a live chat with 1-800 Contacts customer service, tell them where you found a lower price, and they’ll verify it. If it qualifies, they’ll adjust your price. The conversation happens before you finalize your order, or within 7 days after purchase if you find a lower price after the fact.
What Qualifies
| Requirement | Details |
|---|---|
| Same product | Identical brand, lens type, and quantity — not a similar product |
| In stock | The competitor must have it available to buy right now |
| Publicly visible price | No private deals, member-only pricing, or boutique office specials |
| U.S. retailer | Must be a U.S.-based competitor |
| Total price | Includes shipping and fees — they compare the full cost, not just the sticker price |
What Can’t Be Combined With Price Match
The price match can’t be used at the same time as vision insurance. It also can’t be combined with the new customer discount. And you can’t stack a price match with a rebate simultaneously.
For most returning customers without active insurance benefits, price match is the primary tool for ensuring you’re getting the lowest total cost.
Why This Policy Matters Even If You Never Use It
A price match guarantee changes the shopping dynamic. You don’t need to spend 20 minutes comparing prices across five sites before every order. Buy at 1-800 Contacts, and if something turns out to be cheaper elsewhere, you have 7 days to flag it. The floor is already set.
For high-volume lens buyers — people ordering a year’s supply at once — that confidence is worth something real.
Best price, guaranteed. That’s the deal.
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